Privacy Policy

How hi baje Protects Your Privacy

Your personal information is completely safe at hi baje. Find out exactly what data we collect, why we collect it, and how we keep it secure — all explained in plain English.

Last Updated: January 2026
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This Privacy Policy applies to the hi baje (hibaje.wine) platform. By using the platform, you are considered to have accepted this policy. For more information, visit our Terms & Conditions Read.

Our Privacy Commitment

Our commitment to protecting your data at hi baje.

Strong Encryption

All your personal and financial information is protected by 256-bit SSL encryption. No third party can access your data during transmission.

Your Data Is Never Sold

Hi baje never sells your personal data to advertisers or third parties. Your information is used solely for managing your account.

Your Controls

You have full control over accessing, correcting, or deleting your data. You can submit a request at any time through our support team.

Secure Servers

All hi baje data is stored on internationally certified, secure servers. Regular security audits and continuous monitoring ensure server integrity at all times.

Cookie Transparency

Hi baje is fully transparent about which cookies it uses and why. You can disable non-essential cookies at any time.

Limited Retention

Your data is retained only for as long as necessary. After account closure, data is kept for a defined period to meet legal obligations, then permanently deleted.

1 What Information We Collect

Hi baje collects certain information to give you the best betting experience. This data falls into two categories — what you provide directly and what is collected automatically.

Information you provide directly:

Full Name Date of Birth Email Address Phone Number Current Address National ID Number Payment Information

Automatically Collected Information:

  • IP address and device type (mobile, desktop, etc.)
  • Browser type and operating system
  • Which pages you visited on the platform and how long you spent on them
  • Betting & Gaming Activity Logs
  • Login Activity & Account Sessions
  • Information Collected Through Cookies & Tracking Technologies

Important: hi baje will never ask for your password, OTP, or full payment card number by phone or email. Any such request is a scam — report it to our support team immediately.

2 Why We Collect Your Data

Hi baje only collects your data for specific, legitimate purposes. Our key reasons for doing so are outlined below:

Purpose Description Legal Basis
Account Registration Registration & Identity Verification Contractual Requirements
Identity Verification (KYC) Age & Identity Verification Legal Obligations
Payment Processing Deposits & Withdrawals Contractual Requirements
Fraud Prevention Suspicious Activity Detection Legitimate Interests
Customer Support Troubleshooting & Assistance Contractual Requirements
Marketing Informing You About Promotions & Offers Consent (Opt-In)
Responsible Gaming Addiction Prevention Monitoring Legitimate Interests & Legal Obligations

Your data will not be used for any purpose beyond those stated above. If we ever need to use it for a new purpose, you will be informed in advance and your consent will be obtained where required.

3 How Your Data Is Used

Hi baje uses the information we collect for the following purposes — all aimed at your convenience and security:

1
Account Management

Your information is used to create your account, log you in, and manage your day-to-day activity on the platform.

2
Payment Verification

Your information is required to securely process deposits and withdrawals.

3
Personalized Experience

Game suggestions and offers are tailored to your preferences.

4
Security Assured

Your data is analyzed to help prevent fraud and unauthorized account access.

5
Customer Support

Your support team uses your information to resolve issues quickly.

6
Legal Compliance

Certain data is retained to meet regulatory requirements.

Hi baje will never use your data to make discriminatory decisions against you. Where necessary, responsible gaming support may be offered based on your betting behavior — always in your best interest.

4 Who Your Information Is Shared With

Hi baje does not sell your data to third parties. However, limited information may need to be shared in specific circumstances:

  • Payment Provider: Necessary information is shared with payment providers such as bKash, Nagad, Rocket, and others to process deposits and withdrawals.
  • KYC Partner: Limited data may be shared with an approved verification provider as part of the identity verification process.
  • Government Authorities: hi baje is legally required to disclose information in response to a court order or a lawful request from a law enforcement authority.
  • Technology Service Provider: Cloud hosting and cybersecurity service providers may have limited access to technical data, but they are bound by strict confidentiality agreements with hi baje.

Regardless of what is shared with third parties, hi baje ensures they comply with international data protection standards. Your data will never be passed on to any third party for advertising purposes.

5 Cookie Policy

Hi baje uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

Cookie Type Purpose Validity Period
Essential Cookies Maintaining Login Sessions & Security Deleted at end of session
Functional Cookies Remembering your preferences and language settings 1 Year
Analytics Cookies Usage statistics for platform improvement 2 Years
Marketing Cookies Showing Relevant Offers (Subject to Consent) 90 Days

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of certain platform features.

6 Data Security Measures

Hi baje has implemented industry-leading technical and organizational measures to protect your personal data:

  • 256-bit SSL Encryption: The highest standard of encryption is applied to all data transmissions.
  • Firewall Protection: Servers are protected by multi-layered firewalls.
  • Two-Factor Authentication (2FA): An added layer of security to keep your account protected.
  • Regular Security Audits: Regular security testing conducted by third-party experts.
  • Staff Training: All hi baje staff undergo strict data privacy training.
  • Data Backup: Your data is kept safe through regular encrypted backups.
  • Access Controls: Only authorized personnel are granted limited access to the data they need.

In the event of a data breach, hi baje will notify you and the relevant authorities within the timeframe required by law.

7 Your Rights

Under hi baje's Privacy Policy, you have the following rights regarding your personal data:

  • Right to Access: The right to know what information hi baje holds about you.
  • Right to Rectification: The right to request corrections to any inaccurate or outdated information.
  • Right to Erasure: The right to request deletion of your data under certain circumstances.
  • Right to Restrict Processing: The right to request that processing of your data be restricted in certain circumstances.
  • Right to Portability: The right to receive your data in a structured, portable format.
  • Right to Object: The right to opt out of marketing communications at any time.

To exercise any of your rights, Contact Us or email us at support@hibaje.wine. We typically respond within 30 days.

8 Data Retention Period

Hi baje retains your data only for as long as necessary. Retention periods vary depending on the type of information:

Data Type Retention Period Reason
Account Information 5 Years After Account Closure Legal Obligations
Transaction Records 7 Years Financial Regulations
KYC Documents 5 Years After Account Closure Regulatory Requirements
Customer Support Contact 3 Years Guaranteed Quality of Service
Marketing Preferences Until Opt-Out Consent-Based
Log Files 12 Months Security Monitoring

Once the designated retention period ends, your data is securely and permanently deleted or anonymized so you can no longer be identified.

9 Privacy of Minors

Hi baje is strictly prohibited for anyone under 18. We have put strong measures in place to protect the privacy of minors:

  • Age verification is conducted at the time of registration.
  • Accounts are not activated until age verification is completed through the KYC process.
  • If a minor is found to have created an account, it is immediately closed and all associated data is deleted.
  • If parents have concerns, they can reach us at support@hibaje.wine.

A Note to Parents: If you suspect your child is using hi baje, please contact us immediately. We will act promptly.

10 Policy Changes

Hi baje may update this Privacy Policy when necessary. In the event of any changes, we will take the following steps:

  • A notification is sent to your registered email whenever changes are made.
  • A notification is displayed upon logging in to the platform.
  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For significant changes, a minimum of 30 days' notice will be given before they take effect.
  • Continued use of the platform after any changes will be taken as acceptance of the updated policy.

To view previous versions of our Privacy Policy, please contact our support team.

11 Contact

For any questions or requests regarding our Privacy Policy, please get in touch with us:

  • Email: support@hibaje.wine
  • Support Page: About Us Contact us directly from the page.
  • Response Time: We typically respond within 24–48 hours.

To learn more, visit our FAQ Page visit us or Terms & Conditions Read.

Responsible Gaming: Gaming is meant to be fun — not an addiction. If you need help, Responsible Play View Page.

Hi baje — Safe & Trusted

Your Privacy Is Protected — Join Now

Your data is completely secure at hi baje. With SSL encryption, strict privacy policies, and 24/7 security monitoring, you can enjoy betting with total peace of mind.

18+ | Play Responsibly | Privacy Policy Applies

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